1. About these terms
1.1These terms of use (the "Terms") govern your access to and use of VectorEFB: the website at vectorefb.com, the web application at vectorefb.com/app, the flight school portal and everything else we provide under the VectorEFB name (together, the "Service").
1.2The Service is operated from Romania by its owner and developer ("we", "us", "our"). Our contact details, and the provider information that the law requires us to show, are in clause 21.
1.3"You" means the person using the Service. Where you use the Service through a flight school, the school (the "School") is a separate party with its own responsibilities set out in clause 12, and "you" also means the individual whose account the School has created.
1.4There are two ways to hold an account. Either you sign up yourself, as a pilot or student pilot, in which case your account is held in VECTOR SCHOOL, a school that we operate ourselves; or a School creates your account. The privacy consequences differ and are explained in clause 11 and in our Privacy notice.
1.5By creating an account, by ticking a box that says you accept these Terms, or by using the Service, you agree to them. If you do not agree, do not use the Service. If you use the Service for a business, you confirm that you have authority to bind it.
2. Definitions
2.1"Account" means the login that identifies you in the Service.
2.2"Content" means everything you or your School put into the Service: routes, waypoints, notes, aircraft and checklists, plans, logbook entries, recorded flights and any other data.
2.3"Data Sources" means the third-party data and services the Service displays or uses, such as aircraft positions, weather, airspace, terrain and map data.
2.4"Consumer" means a natural person acting for purposes outside their trade, business or profession. "Business User" means anyone else, including a School.
2.5"Privacy Notice" means the privacy notice published at vectorefb.com/privacy and in the app, as updated from time to time.
3. Safety notice: not for navigation
3.1VectorEFB is a training aid and a situational awareness tool. It is not certified or approved as an electronic flight bag, navigation system or source of aeronautical information, and it must never be used as the primary source for the safe conduct of a flight.
3.2Before and during every flight you must use current official charts, the AIP, an official NOTAM and weather briefing, and the aircraft's own approved instruments and equipment. The pilot in command is responsible for the safety of the flight, always, and for compliance with the law and with the aircraft's flight manual.
3.3You acknowledge in particular that:
- aircraft that do not broadcast their position never appear, so an empty map does not mean an empty sky;
- weather and imagery are as old as their timestamps, and a report describes one place at one moment;
- NOTAMs may be unavailable, and when the Service says so that is never an all-clear;
- terrain and obstacle information comes from models and public databases that are neither complete nor guaranteed current;
- attitude shown in synthetic vision is estimated from broadcast data, not measured;
- calculations (navigation log, fuel, weight and balance, performance, wind and holding) depend on the figures entered by you, your School or the aircraft's operator, which we do not verify, and they do not replace the aircraft's approved flight manual;
- a recorded flight is training feedback based on your device's GPS, which can be inaccurate, interrupted or unavailable, and is not an approved flight data record.
3.4Whether students of a School may use an electronic flight bag, and under which procedures, is decided by the School and its competent authority, not by us.
4. Eligibility and accounts
4.1You must be at least 16 years old to hold an Account yourself. A younger person may use the Service only through a School that has obtained any parental consent the law requires.
4.2You must give accurate information when you register and keep it up to date.
4.3Keep your password and any passkey or other sign-in method to yourself. You are responsible for what is done with your Account, unless it results from our failure to keep the Service secure. Tell us promptly if you think someone else has access.
4.4An Account is personal. Do not share it, sell it or let someone else use it.
4.5We may require you to change a password, end sessions on all devices, or ask for further verification where we consider it necessary for security.
5. The Service and changes to it
5.1The Service is under active development. We may add, change or remove features, data sources, limits and integrations, and we will try to give reasonable notice of changes that materially reduce what you can do.
5.2We aim to keep the Service available but we do not promise uninterrupted or error-free operation, and unless we agree a service level in writing with a School we give no availability guarantee. The Service can be unavailable for maintenance, because of failures of our providers or of the Data Sources, or for reasons outside our control.
5.3The Service can be used offline only to the extent described in the app: an area you have downloaded, your route and calculators, and recording a flight, which is stored on your device and sent when a connection returns.
6. Fees
6.1At the date of these Terms the Service is provided free of charge.
6.2If we introduce paid plans, the price (including applicable taxes), the billing period, what is included, how renewal works and how to cancel will be shown to you before you commit, and a paid plan will be subject to the checkout terms shown at that time. Nothing in these Terms obliges you to buy a paid plan, and we will not charge you for anything you have not knowingly agreed to.
6.3For paid plans that renew automatically: you will be told the renewal terms clearly in advance; you will be able to cancel online as easily as you subscribed; a cancellation takes effect at the end of the period already paid for unless the law or the checkout terms say otherwise; and we will give at least 30 days' notice of a price increase, with the right to cancel before it applies.
6.4If you are a Consumer, you have a legal right to withdraw from a distance contract for digital services within 14 days without giving a reason. If you ask us to start providing a paid service before that period ends, you acknowledge that you lose the right of withdrawal once the service has been fully provided and, if it is provided only partly, you will pay a proportionate amount for what has been provided. Details will be shown at checkout.
6.5Taxes, including VAT, are charged where the law requires them.
6.6We may end free access to any feature on 30 days' notice given in the Service or by email.
7. Acceptable use
7.1You must not:
- break the law or infringe anyone's rights when using the Service;
- attempt to break, overload, probe or circumvent the Service, its security or its usage limits, or the Data Sources behind it;
- scrape, harvest or bulk-download data from the Service, or use it to build a competing database or product;
- use the Service to harass, stalk or track individuals, or to track an aircraft or person for a purpose that could endanger them;
- upload malicious code, or content that is unlawful, defamatory or abusive;
- resell, sublicense or provide the Service to third parties, except that a School may let its own students and instructors use it as these Terms allow;
- use the Service in a way that could reasonably be expected to endanger flight safety, such as relying on it as the sole source of navigation, weather or airspace information.
7.2We may investigate suspected breaches and take the steps in clause 14.
8. Your Content
8.1You keep all rights in your Content. Where your School creates or enters Content about you, the School's rights and the law, not these Terms, decide who owns it as between you and the School.
8.2You give us a non-exclusive, worldwide, royalty-free licence to host, copy, process and display your Content, and to create technical copies such as backups, only as needed to provide, secure and support the Service to you and your School, and for as long as we hold it.
8.3You are responsible for your Content and confirm that you have the right to put it into the Service. A School confirms that it has the right and the lawful basis to put its students' and instructors' data into the Service.
8.4We do not use your Content to advertise, we do not sell it, and we do not use it to train artificial intelligence models.
8.5If you send us feedback or suggestions we may use them without obligation to you.
9. Our rights and your licence
9.1The Service, its software, design, text, brand and the compilations we create belong to us or our licensors and are protected by law. Some components are open-source and are licensed under their own terms, which apply to those components.
9.2Subject to these Terms we grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose.
9.3You must not copy, modify, decompile or reverse engineer the Service except as the law allows despite this restriction, remove notices, or use our name or logo without our written consent.
10. Third-party data and services
10.1The Service shows data from public and commercial sources, credited in the app under More, Data sources. Each source has its own licence and terms, and those terms apply to you as well as to us.
10.2Some Data Sources are licensed for non-commercial use only. Where that is so, the Service may be limited or changed, and a paid plan will not include those sources unless and until a suitable licence is in place.
10.3Data Sources can be inaccurate, delayed, incomplete, or withdrawn without notice. We are not responsible for them, and we do not endorse them.
10.4Links to other sites are provided for convenience. We do not control them.
11. Privacy and data protection
11.1How we handle personal data is described in the Privacy Notice, which forms part of these Terms.
11.2If you sign up yourself and your Account is in VECTOR SCHOOL, we are the controller of your personal data.
11.3If a School holds your Account, the School is the controller and we process personal data on its behalf as a processor. The data processing terms we offer to schools, including the list of sub-processors, apply.
11.4We keep encrypted backups so that records survive a failure. You can download your data and delete your Account in the app. Where someone else at your School erases an Account, it is closed at once and deleted permanently after 14 days unless restored, and copies in backups expire within 90 days.
11.5Nothing in these Terms limits your rights under data protection law.
12. Schools
12.1If you are a School you confirm that you are a genuine flight training organisation or club and that whoever accepts these Terms for you is authorised to do so.
12.2The School decides which of its people receive Accounts, what data about them is recorded, how long it is kept (within the limits the Service offers) and what its instructors can see. It is responsible for having a lawful basis for that, for informing its students and instructors, and for obtaining any parental consent required for younger students.
12.3The School remains responsible for the conduct of its training, the supervision of its students, the currency and correctness of the aircraft data, performance figures and checklists it enters, and its compliance with aviation law and with the requirements of its competent authority. The Service supports those duties but does not perform or replace them.
12.4The School is responsible for the acts and omissions of the people it gives Accounts to, as if they were its own, and must make sure they follow these Terms.
12.5Where a School wants a written data processing agreement, a list of sub-processors, or a specific service level, it can ask us, and we will agree it in writing.
13. Records, logbooks and backups
13.1The Service can hold a pilot's logbook, plans and recorded flights, and we keep backups. It is nevertheless not a substitute for the records the law requires you or your School to keep. Your official pilot logbook and your School's official training records remain the ones a regulator asks for.
13.2Backups exist to restore the Service after a failure. We do not promise that any particular item can be restored, or that it can be restored to a particular moment.
14. Suspension and termination
14.1You can stop using the Service at any time and can delete your Account in the app.
14.2We may suspend or end your access, immediately if necessary, if you materially or repeatedly break these Terms, if your use threatens the security or integrity of the Service or other people's safety, if the law requires it, or, for paid plans, if a payment is overdue after notice.
14.3We may also end the Service or your access for other reasons on at least 30 days' notice. For a paid plan we will refund any amount paid for the period after the end date.
14.4On termination your right to use the Service ends. Before then you can download your data, and after it we will delete or return it as the Privacy Notice and the law describe. Clauses that by their nature should survive, including 3, 8.2 to 8.4, 9, 15, 16, 17, 22 and 23, survive.
15. Disclaimers
15.1Subject to clause 16.1 and to your rights that cannot be excluded, the Service and the Data Sources are provided "as is" and "as available", and we do not give any warranty that the Service or the information in it is accurate, complete, current, fit for a particular purpose or free of error.
15.2If you are a Consumer, nothing in these Terms affects your statutory rights, including the legal guarantee of conformity of digital content and digital services.
16. Limitation of liability
16.1Nothing in these Terms excludes or limits liability for death or personal injury, for fraud or fraudulent misrepresentation, for intent or gross negligence, or for any other liability that cannot be excluded or limited by law, including a Consumer's mandatory statutory rights.
16.2Subject to clause 16.1, we are not liable for any decision taken, or not taken, using the Service, including any decision made in flight or in preparing a flight.
16.3Subject to clause 16.1, and only in relation to Business Users, we are not liable for loss of profit, revenue, business or goodwill, for loss of data that could have been avoided by keeping your own records, or for indirect or consequential loss, and our total liability for all claims arising in any twelve-month period is limited to the greater of the fees paid by you for the Service in that period and EUR 100.
16.4Subject to clause 16.1, as regards a Consumer, we are liable only for loss that was a foreseeable consequence of our breach.
17. Indemnity by Business Users
17.1A Business User will compensate us for losses, damages and reasonable costs arising from a claim by a third party that results from its breach of clauses 7, 8.3 or 12, or from its Content, except to the extent the claim is caused by our breach of these Terms.
18. Force majeure
18.1Neither party is in breach of these Terms, or liable, for failure or delay caused by events beyond its reasonable control, including failures of the internet, power or telecommunications, actions of public authorities, failures of a hosting or data provider, industrial action, war, terrorism, epidemic or natural disaster.
19. Changes to these Terms
19.1We may change these Terms, for example to reflect a change in the Service, in the law, or in our providers. We will show the current version in the app, and for a material change we will tell you in the app or by email at least 30 days before it applies, unless it must apply sooner because the law or security requires it.
19.2If you do not accept a change you can stop using the Service and delete your Account before it applies. If you keep using the Service after it applies, you accept it. The version of these Terms you accepted is recorded against your Account.
20. Notices
20.1We may give you notices in the app, on the website or by email to the address on your Account. You may give us notice at the address in clause 21.
21. Contact and provider information
21.1Provider: VectorEFB, operated from Romania by its owner and developer. Email: [email protected].
21.2Complaints and questions about the Service, your data or these Terms can be sent to that address. We aim to answer within 30 days.
21.3If you are a Consumer, you may also contact the National Authority for Consumer Protection in Romania (ANPC, anpc.ro), a consumer protection body in the country where you live, or an out-of-court dispute resolution body. For personal data, you may complain to the supervisory authority in your country; in Romania that is ANSPDCP (dataprotection.ro).
22. General
22.1These Terms, the Privacy Notice and any checkout or order terms we present to you are the whole agreement between you and us about the Service, and replace earlier understandings about it.
22.2If a provision is found unenforceable, the rest continues, and the provision is replaced by the closest enforceable one.
22.3A delay or failure to enforce a right is not a waiver of it.
22.4You may not transfer your rights or obligations under these Terms without our written consent. We may transfer ours to a successor of the Service, provided your rights are not reduced.
22.5Nobody other than you and us has any right to enforce these Terms.
22.6These Terms are written in English, which prevails over any translation.
23. Governing law and courts
23.1These Terms and any dispute arising from them or from the Service are governed by Romanian law.
23.2The courts of Romania have jurisdiction, subject to 23.3.
23.3If you are a Consumer, you keep the protection of the mandatory rules of the law of the country where you live, and you may bring proceedings in the courts of that country as the law allows.